Marine technical services
GNM-ARM provides hands-on technical services for shipboard automation, control, pneumatic and electrical systems across the UAE, the wider GCC and major maritime hubs worldwide.
Shipowners, fleet managers and vessel operators rely on our engineers for troubleshooting, repairs, retrofit support and genuine spare parts — onboard, alongside or at anchorage.
Services overview
Jump straight to the service your vessel needs — each section below explains what we cover, the systems we handle and how we deliver the work.
Commissioning support, troubleshooting, calibration and genuine spare parts for UV and electrochlorination ballast water treatment systems from major makers — supporting reliable BWMS operation and vessel compliance with the BWM Convention D-2 requirements.
Explore ballast water treatment systems services →Specialist support for open-loop, closed-loop and hybrid scrubber systems — commissioning, sensor calibration, troubleshooting and spare parts to keep your vessel SOx compliant.
Explore exhaust gas cleaning systems services →Diagnosis, repair and overhaul of pneumatic maneuvering systems and engine control systems — from control air circuits and valves to governors and engine control units.
Explore pneumatic & engine control services →Inspection, repair and maintenance of burner control systems for boilers, inert gas generators (IGG) and incinerators — from flame safeguard controls to full combustion management.
Explore burner control systems services →Implementation and troubleshooting of radar, pressure and electro-pneumatic tank level monitoring systems — accurate readings for ballast, cargo and service tanks.
Explore tank level monitoring services →Power management system support covering generator control, load sharing, preferential trips, switchboard protection relays and breaker trip units.
Explore power management & switchboard services →Implementation and troubleshooting of alarm monitoring systems — sensor networks, signal conditioning, I/O modules and integration with engine room and bridge systems.
Explore alarm monitoring systems services →Specialist troubleshooting for electronically controlled engines — control loop diagnosis, control unit faults, and fuel-injection, exhaust-valve actuation and cylinder-performance deviation diagnosis.
Explore electronic engine troubleshooting services →Calibration and servicing of marine instrumentation — pressure, temperature, level and flow — with traceable standards, clear documentation and certificates.
Explore instrument calibration services →Service 01 / 09
We provide expert services for Ballast Water Treatment Systems (BWTS) with strong expertise in BWTS troubleshooting, repairs, and end-to-end system restoration, led by experienced marine chief engineers and automation specialists. We support vessels in resolving complex BWTS faults across major technologies including electrochlorination/electrolysis-based active-substance systems, UV, chemical dosing, and in-tank treatment arrangements.
We have hands-on experience with leading ballast water treatment systems including Sunrui, Erma First, Techcross, Echoclor, DESMI, Panasia, Alfa Laval, and Wärtsilä.
As an authorized technical partner of Headway Technology Group, our engineers bring maker-specific training and genuine spare parts to every attendance. Work is executed alongside or at anchorage, concluded with functional testing and a documented service report for your records and inspections.
Service 02 / 09
We provide expert services on Exhaust Gas Cleaning Systems (EGCS) installed on marine vessels. Our comprehensive services include system inspection, fault diagnosis, commissioning support, preventive maintenance, and performance testing to ensure reliable operation and compliance with international maritime environmental regulations.
We begin every engagement with a detailed problem study before attendance, supported by our strong remote troubleshooting capabilities. Our team conducts thorough root cause analysis with full involvement to deliver permanent, long-term solutions that reduce repeated attendance. This approach minimizes your vessel downtime and operating expense while ensuring reliable EGCS operation. Our expert remote troubleshooting team is dedicated to solving any challenges with hard work and sincerity, committed to reducing frequent attendance and delivering reliable long-term solutions for your fleet.
Service 03 / 09
We specialize in the expert overhaul, troubleshooting, and maintenance of pneumatic maneuvering and engine control systems for ships of all types. With our team of highly skilled ex-marine engineers, we bring decades of hands-on knowledge and experience to every project, ensuring your vessels operate safely, reliably, and efficiently.
We provide full overhauls and health checks of pneumatic maneuvering systems, along with comprehensive engine control system diagnostics and troubleshooting. Our services include component replacement and system optimization to restore peak performance. We offer reliable emergency testing and immediate repairs to minimize your vessel downtime. With our systematic approach using schematics and precise measurement, we ensure repairs are completed with quality workmanship, function-tested — including maneuvering trials where operationally permitted and appropriate to the repair scope — and documented with clear findings so your crew knows exactly what was done and why.
Service 04 / 09
Our team delivers comprehensive inspection, troubleshooting, repair, and maintenance of burner control systems used in marine boilers, Inert Gas Generators (IGG), and incinerators. Our expertise encompasses burner management system checks, combustion control tuning, safety interlock verification, and control panel diagnostics to ensure stable and efficient combustion performance.
Our engineers conduct flame monitoring verification, actuator and valve testing, sensor calibration, and fuel-air ratio adjustments to maintain safe operation and optimal efficiency of your combustion equipment. We perform regular testing of alarms, trips, and control loops to ensure proper system response and operational reliability. Safety comes first: every burner attendance includes interlock verification and controlled firing tests before handover. You receive a tested burner with function-tested safety interlocks and calibrated instruments where applicable, plus a service report suitable for class and flag inspection records.
Service 05 / 09
Our tank level monitoring service encompasses comprehensive fault finding, repairs, and calibration of radar, float, and capacitance-based level sensors installed across your cargo, ballast, fuel, and service tanks. Accurate liquid level measurement is critical for safe and efficient vessel operation — and that is exactly what we deliver.
Float-type and capacitance sensors are cleaned, tested, and recalibrated for consistent performance under harsh marine conditions. Our engineers verify 4–20 mA signal loops, sensor wiring, and interface units connected to your ship's cargo control system — conducting full operational checks from sensor to control room display, identifying and resolving lag, faulty readings, and grounding issues. All work is carried out in accordance with applicable maker procedures, vessel documentation, class requirements and statutory requirements relevant to the particular tank and vessel type, leaving you with accurate, reliable tank level data your crew can trust during cargo and ballast operations.
Service 06 / 09
Our expertise centers on generator and power-system optimization — load-sharing control, governor response, speed/load references and actuator/linkage performance are verified and optimized in accordance with maker settings. We troubleshoot non-essential load shedding/preferential-trip logic used to disconnect predefined non-critical loads when available generation becomes insufficient or abnormal power-system conditions occur, keeping your vessel's electrical plant stable and protected.
Every optimization is tailored to your vessel type, operational profile, and owner objectives. Our engineers fine-tune load-sharing control, governor response and speed/load references — verifying mechanical fuel linkage/rack settings only where applicable and in accordance with engine-maker procedures. Installed relay and trip-unit settings are verified against your vessel's approved protection/selectivity study, relay setting schedule, maker documentation and applicable class requirements — tested by secondary injection, with primary injection where required and practicable, and generator paralleling proven under real load. Any setting changes are made only within the approved technical scope.
Service 07 / 09
Our technicians excel in troubleshooting, repairing, and retrofitting Alarm Monitoring Systems onboard ships and industrial setups. These systems play a vital role in ensuring the safe and efficient operation of your critical machinery — Main & Auxiliary Engines, Boilers, Oily Water Separators, and Oil Purifiers.
Whether it's an obsolete panel that needs replacement or a faulty module requiring repair, our approach centers on accurate diagnostics and tailored retrofit solutions. We identify faults in sensor loops, control logic, and communication links — followed by precise rectification or system upgrades to restore full functionality. Every affected alarm point is function-tested to support continued compliance with the vessel's applicable class notation and unattended-machinery alarm requirements.
Service 08 / 09
Our engineers bring specialized expertise in Electronic Engine Troubleshooting for MAN B&W / Everllence B&W ME-series electronically controlled engines installed on modern vessels. These systems control fuel injection, exhaust-valve actuation, cylinder lubrication, and engine protection — making accurate diagnosis essential for safe and efficient engine performance and reliable vessel operations.
Drawing on decades of seagoing engine-room experience, our engineers combine maker diagnostic tools with practical engineering judgement — covering fault diagnosis, system calibration, repairs, and retrofit of electronic control components. We isolate the true cause rather than swapping parts blindly, restore engine performance, and advise your crew on preventing recurrence.
Service 09 / 09
At our state-of-the-art facility, we calibrate a comprehensive range of marine instrumentation — Tank Level Gauges, 15 ppm bilge alarms, ODME/ODMCS, Gas Sampling systems, Fixed Gas Detection systems, Pressure Transmitters and Controllers, among many others. Every instrument is handled by certified calibration engineers who adhere strictly to regulatory guidelines, ensuring accuracy and compliance with international and regional regulations.
Reliability is crucial when it comes to your vessel's operations at sea — which is why we employ only certified calibration engineers who are strict about adhering to regulatory guidelines. Calibrations are performed onboard or in our workshop against traceable reference standards, with as-found and as-left values documented. Calibration and service documentation is provided as applicable to the instrument, maker requirements and GNM-ARM's authorization scope — maker/authorized calibration requirements are followed where required by the applicable IMO, flag or class regime.
Technical support
Fill in your vessel and equipment details below, then send the request straight to our technical team by email or WhatsApp. For emergencies, call our emergency support directly.
How we work
You reach us via the troubleshooting form, WhatsApp, email or our 24/7 emergency support. Our engineers review the fault description, equipment details and vessel schedule, then respond with initial technical guidance.
We confirm scope, required attendance window and any parts needed, and issue a clear, itemized quotation — no hidden charges, no surprises.
Attendance is planned around your vessel's ETA and sailing time. Engineers, tools, calibrated instruments and spare parts are mobilized to the port or anchorage on schedule.
Our engineers execute the work under certified ISO 9001 / 14001 / 45001 processes, safety first, with quality workmanship and minimal disruption to vessel operations.
Systems are function-tested under real operating conditions where operationally permitted and appropriate to the repair scope. You receive a complete service report covering findings, work done, parts replaced and recommendations.
We stay reachable after the job. Follow-up technical advice, warranty support on parts and workmanship, and spare parts sourcing for anything your vessel needs next.
Fault found and need parts fast? We take care of end-to-end marine spare parts requirements.
Repairs done right the first time, to maker standards, by experienced marine engineers.
ISO 45001-certified safety processes protect our engineers, your crew and your vessel.
We plan around your port stay and deliver within the attendance window — no off-hire delays.
Clear quotations, honest findings and complete reporting at every stage of the job.
Service coverage
Headquartered in Dubai and covering all UAE ports and anchorages — Jebel Ali, Port Rashid, Dubai Maritime City, Khalifa Port, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Khor Fakkan and Fujairah — with attendance across the wider GCC, Oman, India, Sri Lanka, Bangladesh, China, Singapore, South Korea, Japan, Greece, Spain, Turkey, Panama, South Africa and Djibouti through our regional network.
Our engineers support commercial vessels, offshore support vessels, mobile offshore units and offshore installations — many of them DP-equipped.
| Category | Vessels supported |
|---|---|
| Commercial & Cargo Vessels | Bulk carriersOil & chemical tankersContainer ships |
| Offshore Support & Specialized Vessels (OSVs) | Platform Supply Vessels (PSVs)Anchor Handling Tug Supply (AHTS) vesselsDiving Support Vessels (DSVs)Construction/installation vesselsTugs |
| Offshore Energy Infrastructure | Jack-up drilling unitsSemi-submersible drilling unitsOffshore production/platform facilities |
Vessel due in port?
Send your vessel details now and our technical team will confirm attendance, parts and pricing — fast, transparent and around your schedule.